Frequently Asked Questions

Everything you need to know about your theory11 shopping experience.

How long does shipping take for domestic orders?

Standard domestic shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout for those who need their premium apparel sooner.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your process.

How do I know which size to order?

Each product page features a detailed sizing guide with specific measurements. Our garments are designed with a tailored fit, so we recommend sizing up if you prefer a more relaxed silhouette.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.

Are your materials sustainably sourced?

Yes, quality and ethics are at our core. We partner with ethical manufacturers and prioritize high-grade organic cotton and recycled fibers in our premium collections.

Can I track my order once it has shipped?

Absolutely. Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking link to monitor your package in real-time.